Mortgage Loan Officer

PNC - Tampa, FL

Full-time - Mid Level

Tampa, FL

Credit Intermediation and Related Activities

About the position

As a Mortgage Loan Officer at PNC, you will play a crucial role in managing customer relationships and recommending loan solutions that align with lending guidelines and client requirements. This position involves both in-office and fieldwork, focusing on delivering exceptional customer experiences while fostering an inclusive workplace culture. You will be responsible for developing new client opportunities, managing a customer pipeline, and collaborating with stakeholders to complete mortgage transactions.

Responsibilities

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships.
• Seeks prospective opportunities to retain and/or develop new clients.
• Responsible for sales calls.
• Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance.
• Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Requirements

• University/college degree preferred.
• Knowledge of banking products and client prospecting.
• Experience in managing customer relationships and providing customer solutions.
• Strong documentation skills and understanding of mortgages.
• Sales competencies including effective communication and financial analysis.

Nice-to-haves

• Experience in loan origination and matrix management.
• Familiarity with mortgage products and sales tasks.

Benefits

• Wellness program
• Health savings account
• Paid holidays
• Disability insurance
• Dependent care reimbursement
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance
• Prescription drug insurance