Mortgage Loan Officer

Bell Bank - Brentwood, TN

Full-time - Entry Level

Brentwood, TN

Credit Intermediation and Related Activities

About the position

The Mortgage Loan Officer at Bell Bank is responsible for marketing and originating mortgage loans that comply with regulatory and investor guidelines. This role emphasizes sales and customer service, aiming to assist clients in purchasing their dream homes while ensuring a smooth mortgage process through effective communication and support from a dedicated team.

Responsibilities

• Gather all information necessary for documentation, analysis, disclosure, and underwriting loan applications.
• Structure loans to ensure compliance with product guidelines.
• Submit through DU/LP and review findings to ensure borrower findings meet guidelines.
• Enter all required information into the mortgage loan origination system and order appraisals.
• Solicit and take loan applications in a professional and timely manner in line with company standards and procedures.
• Evaluate credit factors and eligibility to ensure applications meet guideline requirements.
• Provide appropriate borrower compliance information at the time of application, have disclosures signed and delivered.
• Provide Loan Estimate (LE) within regulatory guidelines and re-disclosure as required by regulatory guidelines through understanding of MDIA requirements.
• Provide all necessary applicant information to the processor.
• Price loans according to guidelines and secure signed lock agreements.
• Review Closing Disclosure (CD) and prepare the borrower for closing.
• Maintain open communication with agents, borrowers, processors, and closers to provide excellent customer service.
• Develop individual marketing plans to expand market share and stimulate loan production.
• Maintain regular customer contact with professional and community organizations to ensure a positive company image.
• Stay up to date on all program, compliance, and investor guidelines and changes that will affect the borrower and Bell Bank Mortgage.
• Provide advice and service to applicants requesting mortgage information.
• Make preliminary determinations of applicants' credit worthiness and issue prequalification statements of borrowers' eligibility.
• Maintain awareness of new trends and developments in the local and national real estate market to better serve clients and provide feedback to management.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Conduct activities consistent with established Bell Bank policies, procedures, and systems.

Requirements

• Bachelor's degree or a minimum of three years of mortgage banking experience.
• Two years of mortgage banking sales experience.
• NMLS registration.
• Familiarity with all mortgage banking functions, FNMA, FHLMC, HUD/VA Lending, regulatory compliance, and investor guidelines.
• Ability to strategically plan to market and develop business contacts.
• Ability to work with limited supervision.
• Excellent customer service skills.
• Ability to function efficiently and effectively under deadlines and stress while maintaining a professional demeanor.
• Ability to travel to different branches and off-site meetings to meet with clients or co-workers.

Benefits

• Competitive compensation
• Excellent benefits package