Mortgage Operations Manager I (Safe Act)

M&T Bank • Williamsville, NY

366d • $60,890 - $101,483 • Hybrid

About The Position

Responsible for the management, planning and coordination of assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly. Provide technical, functional and operational expertise in department work policies and procedures. Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations.

Requirements

• Bachelors Degree, OR in lieu of degree, Four to five years relevant work experience.
• Minimum three years operations experience.
• Minimum three years supervisory experience.
• SAFE Act registration required.

Nice To Haves

• Masters degree

Responsibilities

• Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly.
• Ensure that the unit managed is adequately staffed and personnel are trained.
• Review and recommend new methods and procedures to make daily operations more efficient.
• Provide recommendations for department policy changes and creates new unit policy and procedures.
• Consults and communicates with operations staff.
• Provide input to tactical planning and short-term initiatives.
• Responsible for unit contingency planning and regulatory compliance.
• Participate in projects at the department level.
• Support annual Budget process.
• Continuing responsibility for expense control.
• Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations.
• Administer Human Resource recommended actions.
• Oversee training and development of direct reports.
• Interview prospective employees and make recommendations for hire.

Benefits

• M&T Bank is committed to fair, competitive, and market-informed pay for our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree