Motorsports Fixed Ops Manager

$50,000 - $75,000/Yr

Jay Hatfield Auto Group - Ottawa, KS

Full-time - Mid Level

Ottawa, KS

About the position

The Fixed Operations Manager at Jay Hatfield Motorsports will oversee the parts and service departments at a new location in Ottawa, Kansas. This role is crucial for ensuring efficient and profitable operations while maintaining high levels of customer satisfaction. The manager will be responsible for supervising staff, implementing performance strategies, and managing inventory, among other duties.

Responsibilities

• Manage the day-to-day operations of the motorsports service and parts departments
• Supervise and train service advisors, technicians, and parts personnel
• Develop and implement strategies to increase service and parts department performance
• Ensure high levels of customer satisfaction by resolving issues and maintaining a customer-focused approach
• Monitor and analyze department performance metrics to identify areas for improvement
• Oversee inventory management, including parts ordering, stocking, and returns
• Coordinate with other departments to optimize workflow and maximize operational efficiency
• Maintain up-to-date knowledge of industry trends, regulations, and best practices
• Serve as liaison between the store and Human Resources, Accounting and Payroll
• Communicate and hold staff accountable to policy and procedure requirements and updates
• Provide coaching, resources and training for development to increase all staff's capabilities and performance
• Ensure all manufacturer policies and procedures are followed
• File warranty claims

Requirements

• Prior experience in a similar role within the motorsports industry
• Strong leadership and management skills
• Excellent communication and interpersonal abilities
• Proficient computer skills and familiarity with automotive management software
• Strong problem-solving and decision-making skills
• Ability to work well under pressure and meet deadlines

Benefits

• Competitive salary range of $50000 - $75000 per year
• Healthcare benefits package
• 401(k) retirement savings plan
• Vacation days
• Personal Days
• Paid Longevity Bonuses!
• Birthday off Paid!
• Opportunities for career growth and advancement