Mountain Sports School Manager

$62,109 - $65,000/Yr

Angel Fire Resort - Angel Fire, NM

Full-time - Mid Level

Angel Fire, NM

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Mountain Sports School Manager at Angel Fire Resort is responsible for leading the Bike, Ski, and Snowboard department. This role encompasses student instruction, staff training and supervision, development of lesson structures, risk management, and various administrative tasks. The manager will ensure high-quality instruction and customer service while overseeing the operational aspects of the department.

Responsibilities

• Lead the Mountain Sports School department, focusing on student instruction and staff training.
• Develop and manage the sport instruction lessons structure and create engaging lesson plans.
• Monitor and enhance the quality of classes, clinics, and workshops.
• Implement staff training programs and hold supervisory staff accountable for operational standards.
• Train instructors to teach snowsports and mountain biking using established teaching models.
• Manage budgets, monitor revenues and expenses, and oversee inventory management.
• Implement risk management plans and ensure safety practices are followed.
• Oversee operations from student assignment to equipment check-out and restocking.
• Promote guest retention and address customer service issues effectively.
• Direct staff in emergency procedures and ensure compliance with safety protocols.
• Drive occasionally for operational needs and attend clinics and conferences.

Requirements

• Bachelor's Degree or foreign equivalent in any field.
• Five years of ski, snowboard, or bike instructor experience.
• Three years of leadership experience in a sport environment.
• One year of experience with spreadsheet and word processing software.
• Certifications: PSIA/AASI Level 2 Ski Instructor, PSIA/AASI Children's Specialist Instructor Level 2, PMBIA Level 1.
• Valid driver's license.