Move Channel Supervisor

Oncourse Home SolutionsNaperville, IL
380d

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About The Position

The Contact Center Supervisor at Oncourse Home Solutions is responsible for leading and developing a team of internal agents to enhance the customer experience. This role involves monitoring customer service, quality, and sales performance to meet company and partner goals. The supervisor will also champion new initiatives, drive continuous improvement, and foster a culture of care and coaching among agents, ensuring that every customer interaction reflects the company's commitment to exceptional service.

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