MSR Distribution - Las Vegas, NV

posted about 2 months ago

Full-time - Entry Level
Las Vegas, NV

About the position

The Dealer Sales Specialist at MSR Distribution is responsible for providing exceptional customer service and sales support to dealer accounts through various communication platforms. This role focuses on engaging, educating, and selling to customers, with the goal of increasing SKU diversity and upselling existing orders. The position requires a self-motivated individual who can thrive under pressure and exceed sales targets.

Responsibilities

  • Perform successful sales activities to achieve company sales objectives.
  • Make and respond to calls and emails.
  • Respond to customer inquiries with knowledgeable, well thought out answers and solutions.
  • Exceed daily call targets.
  • Exceed daily revenue targets.
  • Develop strong relationships with allocated customers.
  • Manage customer escalation calls and provide a complete support process.
  • Maintain and grow product knowledge of our diverse inventory lines.
  • Provide excellent service and ensure customer satisfaction and growth.

Requirements

  • A strong background in Sales/Customer Service with successful experience in high-volume telephone and digital communication.
  • Must reside in Southern Nevada/Las Vegas area or be willing to relocate.
  • Excellent verbal and written communication skills.
  • Computer literacy and understanding of sales/CRM software.
  • Ability to work cooperatively in a team environment.
  • Knowledge of firearms and sporting goods is required.
  • Proven ability to multi-task and adhere to deadlines.
  • Previous sales experience: 2 years preferred.
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