MTS 2, Solutions Engineer

PayPal - Austin, TX

Full-time - Mid Level

Hybrid - Austin, TX

Credit Intermediation and Related Activities

About the position

This technical presales role within PayPal's Enterprise Merchant Services team focuses on providing technical discovery, product demonstrations, solution design, and integration support for large enterprise merchants in the U.S. and Canada. The position requires collaboration with the Enterprise Sales team to lead technical discovery and design solutions tailored to meet the unique business needs of clients, ensuring a seamless integration of PayPal's payment solutions.

Responsibilities

• Lead technical solution discovery with larger enterprise level merchants.
• Create innovative, customer-driven Solution Proposals and Solution Designs utilizing PayPal's suite of API products.
• Identify any product/functionality gaps required to deliver a solution and collaborate with internal product and technology teams to define necessary enhancements.
• Become a recognized technical expert with the internal product set and in identifying potential solutions for new merchant relationships.
• Work closely with internal teams including compliance, privacy, risk, information security, support, and operations to ensure all aspects of a proposal are addressed.
• Educate merchants on optimal integration strategies, techniques, and user experience best practices.
• Develop Solution Designs and templates for future integrations with enterprise merchants by other Solutions Engineers and Integration Engineers.
• Provide leadership within the team and mentor junior engineers on solution-related issues.
• Review solution designs and vet solution proposals for technical viability.
• Participate actively with PayPal product management teams on product design and roadmap reviews.

Requirements

• Bachelor's degree in computer science or equivalent.
• Demonstrable experience with Internet and mobile technologies including Web Services, REST, SOAP, JavaScript, NVP, HTML/HTTP, iOS, Android, and leading web and mobile application frameworks.
• Experience with one or more major programming languages (C++, Objective-C, C#, Java, JavaScript, Ruby, Perl, .NET, PHP, or Python).
• Ability to translate business and technical requirements into technical solution design documents.
• Ability to interact and adapt communication styles with all levels of client organizations (C-level executives, middle management, technical and non-technical staff).
• Exceptional communication skills, both written and verbal.
• Demonstrable experience with MS Office (especially PowerPoint).
• Willingness to travel up to 25%, when necessary.

Nice-to-haves

• Master's degree in computer science or equivalent.
• Experience with Payments (Credit Card, Banking, Online, Offline), especially with ecommerce systems, payment gateways, and payment processors.
• Experience in Integration Engineering or Professional Services, preferably with large to enterprise-level companies engaged in ecommerce.

Benefits

• Flexible work environment
• Employee shares options
• Health insurance
• Life insurance
• Mental health resources