Mub Operations & Events Manager

University of New Hampshire - Durham, NH

Full-time - Entry Level

Durham, NH

10,001+ employees

Educational Services

About the position

The MUB Operations & Events Manager at the University of New Hampshire is responsible for overseeing day-to-day operations and event services within the Memorial Union Building (MUB). This role includes managing student personnel at the Granite Square Station and ensuring the smooth execution of various events and activities that enhance student life and engagement. The position requires collaboration with various stakeholders and supports the university's mission of promoting student success and well-being.

Responsibilities

• Recruit, hire, train, supervise, and evaluate approximately 35 student employees responsible for daily building operations and event services.
• Manage student employee scheduling, timekeeping, and payroll.
• Utilize a student development approach when coaching student employees or addressing disciplinary situations.
• Participate in weekly Facilities & Operations meetings to streamline communication and collaborate with Facility Manager and their respective staff.
• Manage the showing of Digital Cinema Package (DCP) films in the MUB Theaters, including training student employee staff on the process.
• Recruit, hire, train, supervise, and evaluate mail room staff including one part-time professional staff assistant and approximately 25 student employees at Granite Square Station.
• Manage scheduling, timekeeping, and payroll for all Granite Square Station employees.
• Direct and manage receipt, sorting, and distribution of first class/bulk mail for over 11,000 students.
• Oversee and control all aspects of the mailing address process in the student database.
• Direct and control the receipt, sorting, cataloging, distribution, and delivery of over 200,000 packages annually using a Cloud-based Tracking Parcel System.
• Ensure the Postal Mate point-of-sale system is maintained.
• Fulfill duties of Assistant Director of Operations & Events in their absence.
• Maximize use of resources including funding, personnel, facilities, and time.
• Serve on Memorial Union and university committees.
• Contribute to the development of short- and long-range plans.
• Gather, interpret, and prepare data for studies, reports, and recommendations.

Requirements

• Bachelor's degree in a related field or equivalent experience.
• Experience working in a college student union or higher education environment.
• Ability to work well with a wide variety of constituents including students, faculty, staff, and community members.
• Comfort learning new software and working with audio-visual equipment.

Nice-to-haves

• Master's Degree in a higher education related field.
• Experience recruiting, hiring, training, and supervising student leaders/employees.
• Demonstrated effective communication skills, both verbally and in writing.

Benefits

• Medical insurance
• Dental insurance
• Retirement plan
• Tuition assistance
• Paid time off