Multi-channel Content Creator/Associate Multi-channel Content Creator

$53,000 - $53,000/Yr

Miami University - Oxford, OH

Full-time - Entry Level

Onsite - Oxford, OH

51-100 employees

Educational Services

About the position

The Multi-channel Content Creator/Associate Multi-channel Content Creator at Miami University is responsible for creating and managing engaging content across various platforms to promote the university's research, creativity, and innovation. This role involves collaboration with multiple departments to develop comprehensive communication plans and storytelling initiatives that enhance the university's brand and outreach. The position supports the Office of Research and Innovation and requires a strong understanding of different writing styles for various media, as well as project management skills to ensure timely completion of content production.

Responsibilities

• Work closely with the Office of Research and Innovation to identify and produce stories about the research, innovation, and creative pursuits of Miami faculty, staff, and students.
• Create engaging written multi-channel content for Miami's website, social media, and marketing that tells stories and promotes research, creativity, and innovation.
• Collaborate with project managers, other content creators, designers, photographers, web staff, and other appropriate staff to produce content in support of elevating the university's research profile, supporting its external funding goals, and influencing and engaging both internal and external audiences.
• Launch and maintain a recurring newsletter and/or other publications that detail the research and creative pursuits of the university community.
• Contribute to the social media channels of the academic divisions and main university accounts, creating content that will engage their respective audiences.
• Write, present, and modify copy.
• Proofread other editors' materials.
• Research content, conduct interviews, and prepare profiles.
• Assist in maintaining project deadlines and feasibility during the production of materials. Follow process and use appropriate software/tools for successfully monitoring progress of active projects, providing support as needed to ensure timely completion.
• Participate in professional development activities.
• Participate in cross-functional projects.
• Perform other related duties as required or assigned.

Requirements

• Bachelor's degree in a relevant field.
• One to three (1-3) years of experience creating content in a marketing environment for Multi-channel Content Creator.
• Internship or student-worker experience creating content in a marketing environment for Associate Multi-channel Content Creator.
• Knowledge of AP style and experience working within brand guidelines.
• Proficiency with Adobe Creative Suite and/or other video editing software.
• Experience with a website content management system.
• Understanding of development and design tools (including HTML), SEO, cross-browser and cross-platform compatibility, basic understanding of website analytics and measuring ROI; solid understanding of online copywriting and how it impacts search engine optimization.
• Familiarity with social media platforms and strategy; experience with web content management systems (CMS); marketing best practices.
• Excellent communications skills, both oral and written.
• Ability to communicate complex ideas.
• Excellent editing skills, including technical knowledge, grammar and formatting.
• Strong organizational and project management skills, including the ability to manage complex tasks, set priorities and manage the involvement of other staff.
• Ability to collaborate and contribute in a team environment but also to show initiative and function under limited supervision.

Nice-to-haves

• Customer service skills, including diplomatically, patiently, and successfully handling complaints, problems, questions, conflict, and suggestions.

Benefits

• Salary range for Multi-channel Content Creator: $53,000 - $58,000
• Salary range for Associate Multi-channel Content Creator: $48,000 - $53,000
• Hybrid work arrangement (two days on campus, three days remote)
• Professional development opportunities
• Health insurance
• Paid holidays
• Retirement plan options