Multi-Family - Energy Advisor I

Franklin Energy - Meridian charter Township, MI

Full-time - Entry Level

Meridian charter Township, MI

1,001-5,000 employees

Utilities

About the position

The Multi-Family Energy Advisor I position at Franklin Energy is focused on providing energy efficiency services directly to homeowners, landlords, building owners, and utility customers. The role involves a combination of fieldwork and office tasks, where the advisor will offer expert advice, coordinate energy efficiency programs, and promote the benefits of energy-saving modifications to electric and gas systems. The position aims to drive the transition to net-zero carbon economies while ensuring inclusivity for all communities.

Responsibilities

• Direct installation of energy saving products as directed by program management
• Adhere to safety requirements of the organization and utility client
• Promote the energy efficiency program to customers, trade allies, and program stakeholders within the assigned territory
• Make outbound calls to existing customers to meet assigned energy saving targets
• Initiate new business with new customers through business-to-business efforts
• Manage field time effectively with customer, Trade Ally, and program stakeholder visits
• Develop and deliver presentations to create awareness about the program
• Respond to customer inquiries and concerns by phone, electronically, or in person to move projects towards completion
• Work with utility customers to provide energy efficiency and business activities of its customers
• Identify and document on-site opportunities and provide written summary reports for energy efficiency to customers and Program Manager
• Discuss technical elements of energy consuming equipment such as lighting, HVAC, hot water systems, building and pipe insulation, and air sealing
• Enter data into spreadsheets and databases to determine energy savings and manage current projects
• Maintain professional appearance and behavior appropriate for a representative of the organization and the utility
• Build quick rapport with customers and initiate conversations regarding energy usage at the facility
• Collaborate in a team atmosphere for continuous improvement of operations
• Assist Program Manager in training new team members
• Lead presentations promoting energy efficiency programs for targeted groups

Requirements

• Experience in energy efficiency or related field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in using spreadsheets and databases for data entry and analysis
• Knowledge of energy consuming equipment and systems

Nice-to-haves

• Familiarity with utility programs and energy efficiency measures
• Sales experience or background in customer service
• Presentation skills and experience in public speaking

Benefits

• Health insurance
• 401k retirement plan
• Paid time off
• Professional development opportunities
• Flexible scheduling