Multi-Media Operations Specialist (Technology Support Svs)

$88,056 - $107,232/Yr

Riverside Community College District - Riverside, CA

Full-time - Entry Level

Riverside, CA

Educational Services

About the position

The Multi-Media Operations Specialist at Riverside Community College District is responsible for the preparation, coordination, and support of electronic distribution of instructional media. This role involves providing technical support for on-demand and live streaming events, overseeing audio-visual support services, and implementing new technologies to enhance multimedia operations. The specialist will work closely with various departments to ensure effective delivery of digital content and maintain multimedia equipment.

Responsibilities

• Responsible for all aspects of Streaming Media for Riverside Community College District, including editing and conversion of analog video/audio content to digital formats.
• Manage the archive and digital content on district servers and storage arrays in accordance with digital rights agreements.
• Administer streaming servers and storage arrays, providing technical support for on-demand and live streaming events.
• Coordinate district streaming events and work with the Network & Multimedia Specialist to implement media distribution standards.
• Produce multimedia streaming content, including interactive presentations and media-based presentations.
• Perform prototype simulations, testing, and demonstrations of multimedia technologies.
• Collaborate with Information Services to ensure efficient delivery of digital content over the network.
• Meet with technology vendors to research, troubleshoot, and coordinate the implementation of relevant technologies.
• Supervise student employees in digital media conversion and production of streaming media.
• Assist with the day-to-day operation of the Instructional Media Center (IMC).
• Oversee technical activities related to audio/video support services and provide distance learning and multimedia services.
• Coordinate satellite downlinks and re-broadcast of teleconferences to schools or other agencies.
• Maintain multimedia equipment and software licenses, performing preventative maintenance and arranging for repairs.
• Coordinate the planning, design, and implementation of new technical systems and audio-visual technology deployment for construction projects.
• Assist faculty with distance education video conferences and coordinate video conferences.
• Work with the Media Services Repair Tech in audio-visual technology installs and review new construction projects for audio-visual standards.
• Support the day-to-day delivery of district equipment to classrooms in conjunction with the Instructional Media Assistant.
• Attend workshops, seminars, and conferences to stay updated on streaming media trends and technology.
• Participate in District-provided in-service training programs.
• Maintain a friendly, supportive atmosphere for students, staff, faculty, and the public.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Two years of experience in educational media, digital media production/distribution, and multimedia operations.
• Knowledge of IBM and Macintosh computer hardware and related software, including operating systems and applications.
• Familiarity with digital video capture, encoding, and delivery technologies.
• Understanding of digital rights issues and superior verbal and written communication skills.
• Ability to establish and maintain effective working relationships with students, staff, and the public.

Benefits

• Health and welfare benefit package for employees and legal qualifying dependents.
• 13 holidays observed each year.
• 12 days of vacation per year, increasing with years of service.
• Sick leave accrued at one day per month of service, with no limit on accrual.