Multi-Site Healthcare Operations Manager (Hospital Services Administrator)

$93,000 - $147,000/Yr

DaVita - Gloucester, MA

Full-time - Manager

Gloucester, MA

1,001-5,000 employees

Ambulatory Health Care Services

About the position

As a Hospital Services Administrator at DaVita, you will play a crucial role in overseeing the administration and coordination of services to licensed Acute and Sub-Acute Care Programs within the Hospital Services Group. This position is designed for an ambitious, operationally-focused, and results-driven leader who is committed to enhancing patient care in an outpatient clinic setting. You will be responsible for managing the operations of multiple hospital contracts within a region, ensuring compliance with healthcare standards, and delivering high-quality patient care. Your leadership will directly impact the performance of a team of 30-40 direct reports, including RNs, PCTs, administrative assistants, and drivers, fostering a positive and supportive work environment. In this role, you will be expected to manage P&L, budgets, and lead programs to meet performance goals. You will also be responsible for travel between multiple hospital locations, including Lancaster and Rancho Cucamonga, as well as regional offices in Riverside. DaVita is recognized as a clinical leader, with a commitment to improving patient health through clinical goal-setting and quality improvement initiatives. The Hospital Services Administrator will have the opportunity to develop effective relationships at all levels of the organization, influencing positive outcomes and adapting to a rapidly changing environment. DaVita values work-life balance and prioritizes personal and professional growth, offering a competitive total rewards package that includes comprehensive benefits. The company is dedicated to fostering a diverse and inclusive workplace, ensuring that all teammates feel a sense of belonging. This position is an excellent opportunity for those looking to make a significant impact in the healthcare field while advancing their careers within a supportive organization.

Responsibilities

• Oversee the administration and coordination of services to licensed Acute and Sub-Acute Care Programs.
• Manage operations of multiple hospital contracts within a region, including P&L and budgets.
• Lead a team of 30-40 direct reports in a positive and supportive environment.
• Ensure compliance with healthcare standards and deliver high-quality patient care.
• Travel between multiple hospital locations and regional offices as required.
• Drive performance goals and manage programs to meet those goals.

Requirements

• Associate's degree required; Bachelor's degree in a related area strongly preferred.
• Minimum of one year experience in management (healthcare, business, or military) or equivalent renal experience.
• Current license to practice as a Registered Nurse if required by state of employment.
• Current CPR certification required (or certification must be obtained within 60 days of hire).
• Proven ability to manage multiple priorities effectively.
• Capacity to develop effective relationships at all levels of the organization.
• Demonstrated ability to adapt, innovate, and lead in a fast-paced environment.

Nice-to-haves

• Experience in healthcare management or operations.
• Familiarity with renal care services or programs.
• Strong communication and interpersonal skills.

Benefits

• Medical, dental, and vision insurance coverage.
• 401k match and retirement savings plan.
• Paid time off and PTO cash out options.
• Paid training and professional development opportunities.
• Family resources and EAP counseling sessions.
• Access to Headspace® for mental wellness.
• Backup child and elder care support.
• Maternity and paternity leave.
• Pet insurance and other family support resources.