Multifamily Community Manager- Affordable Property

$39,520 - $52,000/Yr

Kiemle & Hagood Company - Spokane, WA

Full-time - Entry Level

Spokane, WA

Real Estate

About the position

The Multifamily Community Manager is responsible for overseeing the daily operations of an apartment complex, ensuring its physical appearance and maintenance, and providing excellent customer service to residents and potential tenants. This role involves leasing apartments, managing rental collections, and addressing maintenance requests while adhering to company policies and legal standards.

Responsibilities

• Oversees the day-to-day sales, maintenance, and administrative operations of the community.
• Cleans and maintains the apartment community and grounds or coordinates vendor assistance.
• Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments.
• Ensures compliance with company standards and applicable laws, including Fair Housing and local building codes.
• Prepares, shows, and leases the apartment units.
• Collects deposits, fees, and rents from residents.
• Completes and maintains accurate records and files in conformance with company policies and procedures.
• Ensures the safety and security of the property and its residents.
• Handles resident maintenance requests, violations, and complaints.
• Attends company training sessions as scheduled.
• Mitigates damage during emergencies, which may occur during unscheduled hours.
• Maintains community files and records, ensuring documentation is complete and up to date.
• Completes required reports and ensures all compliance procedures and requirements are satisfied.

Requirements

• High school diploma or equivalent preferred.
• Property management experience or related management experience preferred, but not required.
• HUD and/or Tax Credit occupancy training preferred, but not required.
• Solid sales, marketing, and customer service experience.
• Good communication and time management skills.
• Valid driver's license and automobile insurance.
• Proficient understanding of Microsoft suite; property management software preferred.

Nice-to-haves

• Experience in property management or related fields.
• Knowledge of HUD and Tax Credit occupancy training.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life and AD&D insurance
• Long-term disability insurance
• Company provided dollars for medical, dental, and vision
• Retirement plans with company matching
• Vacation (3 weeks)
• Paid holidays (9 per year)
• Sick pay (up to 80 hours carryover each year)
• Discretionary bonuses
• Mileage reimbursement