Resprop Management - Austin, TX
posted 5 months ago
About the position
ResProp Management is seeking a dedicated and dynamic individual to join our team as we continue to grow in the multi-family property management sector. Since our inception in 2010, we have expanded to manage over 13,000 units, and our commitment to servant leadership and hiring top talent has been pivotal to our success. The ideal candidate will possess a strong ability to adapt to new information and changing conditions, as we navigate the evolving landscape of multi-family real estate management. This is an exciting opportunity for those looking to enhance their professional growth trajectory in a supportive and innovative environment. In this role, you will be responsible for increasing property revenue by building and leading a high-performing team focused on sales and service excellence. You will assess, train, and develop your team on best practices in salesmanship and operations. Building strong relationships with maintenance professionals is crucial to ensure that our properties are presented as best in class. Accessibility to community needs, including nights and weekends when required, is essential. You will also assist in managing client and owner relationships by conducting community tours, providing performance updates, and responding to owner requests. Promoting resident satisfaction and retention is a key responsibility, which involves timely responses to complaints and requests, as well as taking appropriate actions to resolve service issues. You will follow established procedures related to evictions, ensuring compliance with notice requirements and representing the community in court hearings as necessary. Organizing daily huddles to discuss company virtues, business goals, and team successes will be part of your routine. Additionally, you will complete the budget strategy workbook and draft the annual operating budget by analyzing financial statements and reviewing marketing information. Gathering and interpreting market trends will help you implement effective marketing and leasing strategies to achieve occupancy and revenue goals. Regular property inspections will be conducted to ensure that all physical aspects of the property meet safety and cleanliness standards. Completing all required training to stay current with company policies and procedures is also expected.
Responsibilities
- Increase property revenue by building a high-performing team with strengths in sales and service.
- Assess, train and develop your team on salesmanship and operational best practices.
- Build strong relationships with maintenance professionals to ensure your property presents as best in class.
- Be accessible to the needs of the community, including nights and weekends if required.
- Assist in managing the client/owner relationship by meeting with owners, conducting community tours, and providing updates on community performance.
- Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner.
- Follow the company's established procedures related to evictions and represent the community in court hearings as required.
- Organize and participate in daily huddles to discuss company virtues, business goals, and teammate success stories.
- Complete the budget strategy workbook and draft the annual operating budget for the property by analyzing financial statements and reviewing marketing information.
- Gather, analyze, and interpret current market and economic trends to implement marketing and leasing strategies.
- Conduct regular property inspections to ensure safety, cleanliness, and general appeal of the property.
Requirements
- 3 years in multifamily property management
- 3 years of hiring, training, and coaching teams
- Solid business acumen with experience owning and driving P&L's
- A college degree is preferred
Benefits
- Paid time off
- Competitive salary
- Discounted rent at any property owned by ResProp Management
- Medical, Dental, and Vision Benefits
- 401(k) retirement plan
