Multifamily Regional Manager

Harbor Group Management - Houston, TX

Full-time - Senior

Houston, TX

Real Estate

About the position

The Regional Manager for Multifamily at Harbor Group Management Company is responsible for overseeing the recruitment, training, development, and supervision of Property Managers. This role involves sharing ownership of portfolio strategy and financial performance for assigned properties, while also assisting in the development and monitoring of company standard operating procedures related to property management. The Regional Manager will collaborate with various departments to maximize asset performance and enhance the living experience for residents.

Responsibilities

• Ensure portfolio and individual communities meet operational, financial, and business performance goals by inspecting properties and developing action plans.
• Develop annual budgets for assigned properties and oversee budget attainment by analyzing financial statements and working with Asset Managers.
• Review and approve expenditures within specified budgetary guidelines and negotiate contracts.
• Hire, train, supervise, and performance manage Property Managers and on-site staff, conducting performance evaluations.
• Establish communication systems among senior management, property managers, and central office.
• Monitor marketing activities, occupancy status, and recommend rent schedules.
• Audit property administrative, accounting, and maintenance areas for compliance with policies and procedures.
• Resolve resident relation issues and inspect properties to maintain high standards.
• Conduct inspections of vacant apartments and develop corrective programs for communities.
• Coordinate staffing and office setup for new communities according to company standards.
• Act as primary liaison between owners and Harbor Group.
• Participate in local and regional trade associations.

Requirements

• Bachelor's degree in business, property management, or related field preferred.
• 2-4 years of experience in a senior leadership role managing five or more properties or 1,800+ units.
• Proven track record of successful property management experience.
• Strong knowledge of property maintenance, marketing, and insurance.
• Excellent verbal and written communication skills.
• Strong supervisory, personnel management, and organizational skills.
• Ability to delegate and problem-solve effectively.

Nice-to-haves

• Certifications such as ARM, RAM, CAM, CPM, CAPS, NAHP, HCCP.
• Experience with property accounting systems and revenue management systems.
• Proven track record of property lease-up, acquisitions, and disposition experience.

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program