Music + Entertainment Operations Manager

Circuit of the Americas - Del Valle, TX

Full-time - Mid Level

Del Valle, TX

Performing Arts, Spectator Sports, and Related Industries

About the position

Circuit of the Americas is looking for an Operations Manager to support their concerts, festivals, and large motorsport events. This position will report to the M+E department Head and Senior VP. As the Operations Manager at Germania Amphitheater, you will be responsible for overseeing the smooth execution of all operational aspects of events and shows, ensuring a safe and efficient environment for patrons, performers, and staff. From coordinating production needs to managing vendor relationships and leading the operations team, this role plays a crucial part in the overall success of the venue's activities. (Full-Time, On-site)

Responsibilities

• Coordinate with production teams to understand and fulfill all technical and logistical requirements for upcoming shows and events.
• Ensure all necessary equipment, including heavy machinery, gases, fencing, barricades, and lighting are procured and in place as per production specifications.
• Liaise with operations vendors to secure necessary equipment and services, negotiate contracts and ensure timely delivery and setup.
• Maintain strong relationships with vendors to ensure quality service and cost-effective solutions.
• Recruit, interview, hire, and onboard operational staff, including technicians and support personnel.
• Develop and maintain schedules for the operations team, assigning tasks and managing workload effectively.
• Provide leadership and guidance to the team, fostering a positive and productive work environment.
• Approve payroll, time cards, and manage administrative tasks related to staff compensation.
• Serve as the main point of contact onsite for all operational matters during amphitheater shows, Formula 1 events, and other events as required.
• Oversee the setup, execution, and breakdown of operations, ensuring compliance with safety regulations and venue policies.
• Troubleshoot any operational issues that arise during events, implementing timely solutions to minimize disruption.
• Assist in planning and executing maintenance activities for Germania Amphitheater, ensuring the venue remains in optimal condition.
• Support other small events throughout the year, providing operational assistance as needed.

Requirements

• Bachelor's Degree or at least 5 years of experience leading a site crew (amphitheater or arena setting ideal, but festival setting will also work).
• Strong written and verbal communication skills required.
• Proven experience in event operations management, preferably in a large-scale entertainment venue or outdoor amphitheater.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Proficiency in project management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate event schedules.
• Knowledge of safety regulations and best practices in event management.
• CPR and First Aid certification preferred.
• The ideal candidate would be forklift and aerial work platform certified.
• OSHA 10 certified (OSHA 30 preferred).
• Recommended other skills include CAD mapping, ESA membership, and having a current CDL.