Must love Pets! Front Desk & Receptionist

$33,280 - $33,280/Yr

Stay Pet Hotel - Severn, MD

Part-time,Full-time - Entry Level

Severn, MD

Personal and Laundry Services

About the position

Stay Pet Resort and Veterinary is seeking a friendly and experienced customer service representative who loves pets to join their team. The role involves assisting with check-ins for dog daycare and boarding, answering phones and emails, and ensuring excellent client service. This position is ideal for energetic individuals who thrive in a fast-paced environment and enjoy working with animals.

Responsibilities

• Greet and check in pets for daycare and boarding
• Answer phones and respond to emails, phones & texts
• Provide excellent client service and interaction
• Open or Close the Lobby (depending on Shift)

Requirements

• Experience in customer service (1 year preferred)
• Strong computer skills (experience with Chrome, Mac, Microsoft Office)
• Ability to lift up to 50 lbs
• Ability to be on their feet for up to 8 hours

Nice-to-haves

• Experience with pets
• Bilingual in Spanish

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance