NA Sales Operations Manager

Lenovo - Morrisville, NC

Full-time - Mid Level

Morrisville, NC

1,001-5,000 employees

Computer and Electronic Product Manufacturing

About the position

The Sales Operations Manager will support the North America Sales team by providing analytical insights and managing reporting processes. This role is crucial for ensuring timely and accurate measurement reporting, analyzing sales trends, and providing recommendations to enhance sales performance. The position requires strong communication and analytical skills to effectively collaborate with various teams and drive operational excellence.

Responsibilities

• Manage delivery of timely, accurate BMS measurement reporting
• Interface with teams on topics of order load, quota analysis, quota deployment, tracks, pipeline, quarterly revenue commitments, etc.
• Perform analysis around historical trends for future predictions
• Analyze and understand trends in key metrics, to provide business insights and recommend corrective actions
• Provide analytics and manage the changes for sales coverage
• Model key metrics and provide recommendations to sales leaders in areas including but not limited to: revenue, profit, AUR, EUS
• Manage projects for the Ops team - Drive ownership and follow-through of actions and activities
• Control supporting material for internal communication (ie Quarterly Operational Reviews, Deep Dives, etc)
• Provide quota guidance requirements to Sales leaders
• Drive consistency in messaging for Sales to provide to Channel Partners

Requirements

• Bachelor's degree in related field
• 5+ years related experience

Nice-to-haves

• Demonstrated financial acumen, systems knowledge, and overall business insight
• Strong analytical, problem solving and strategic abilities
• Superior Microsoft Excel, PowerPoint skills
• Experience with Dynamics, Qlik, SQL, or PowerBI
• Superior communications skills, both verbal and written
• Refined presentation skills with ability to present to leadership team on a weekly basis
• Team player attitude with the ability to work proactively & autonomously
• Project management skills
• Candidates with previous experience in the IT industry are strongly preferred