Narrative Content Editor

Cornerstone Ondemand - Fargo, ND

Full-time

Fargo, ND

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Narrative Content Editor plays a pivotal role in shaping the storytelling landscape for Cornerstone's Immerse team. This position is dedicated to ensuring that all narrative content is not only compelling but also adheres to the highest quality standards. The editor will oversee the interactive writing process, focusing on story structure and the gamification aspects that arise from dialogue-based gameplay. This role is not just about editorial oversight; it also involves direct customer interaction and the application of generative AI to enhance content creation. The Narrative Content Editor will work closely with both internal and external writing resources, ensuring that the narrative design aligns with Cornerstone Immerse's design philosophies and XR-for-enterprise goals. In this role, the editor will act as the primary overseer of all learning narrative content, providing guidance and feedback to writers to foster innovation and creativity in learning experiences. The position requires strong project management skills, as the editor will manage freelance writers, narrative designers, and vendors, maintaining project schedules and managing narrative-related invoicing. The editor will also be responsible for crafting interactive stories and dialogues, collaborating with customers to resolve narrative issues, and documenting best practices for narrative design. A significant aspect of this role is the exploration and maturation of generative AI practices. The Narrative Content Editor will utilize generative AI tools to enhance content ideation, script writing, and dialogue generation, ensuring that high-quality learning outcomes are achieved. Collaboration is key, as the editor will work closely with various teams, including the Learning team to support skill development, the Production team to meet quality standards, and the Product team to develop tools that facilitate interactive writing within the platform.

Responsibilities

• Act as editor for all learning narrative content, ensuring high-quality standards and adherence to narrative best practices.
• Supervise writing for story-driven projects, providing guidance and feedback to writers.
• Ensure that narrative design is consistent with Cornerstone Immerse's design philosophies and XR-for-enterprise goals.
• Encourage and support writers to innovate and create learning experiences which explore new ways to utilize the tool.
• Manage freelance writers, narrative designers, and vendors.
• Exhibit strong project management skills: maintain project schedules, manage narrative-related invoicing, and develop risk mitigation strategies.
• Identify and manage external staffing needs for writing production.
• Craft compelling interactive stories and dialogues.
• Implement interactive story structure and dialogue in-platform.
• Collaborate with customers to resolve narrative and creative issues.
• Develop prompts to enhance AI-generated content quality.
• Document the Immerse team's narrative design principles and best practices.
• Provide training for Immerse Creator Tool users.
• Help mature generative AI practices and productization efforts to broaden use cases while ensuring high quality learning outcomes are reached.
• Utilize generative AI tools to enhance content ideation and script writing.
• Design prompts for AI to generate accurate, creative outputs.
• Use AI tools for dialogue generation, content expansion, and rapid prototyping.
• Work closely with the Learning team to ensure narrative design supports skill development and knowledge acquisition.
• Work with the Production team to ensure deliverable timing and quality standards are met.
• Provide support and guidance for customers creating learning modules.
• Work with the Product team as they develop tools that support interactive writing within the platform.

Requirements

• Proficiency in narrative design and interactive storytelling, especially in VR, AR, or web-based platforms.
• Strong grasp of narrative structure, dialogue-based gameplay, and gamification.
• Skilled in no-code authoring tools, narrative design software, and branched dialogue.
• High interest in using generative AI as part of creative and narrative workflows.
• Excellent leadership and team-building abilities.
• Project management skills, including resource forecasting and timeline management.
• Strong communication and collaboration capabilities.
• Knowledge of soft skills development and educational technology trends.
• Familiarity with generative AI tools and prompt engineering.
• Bachelor's degree in Creative Writing, Narrative Design, Instructional Design, or equivalent experience.

Nice-to-haves

• Creativity in designing compelling narratives.
• Experience with generative AI and/or prompt writing.
• Strong organizational and project management skills.
• Ability to analyze feedback and iterate on content design.
• Knowledge of the latest trends in immersive learning and XR technologies.
• Attention to detail and passion for delivering high-quality educational experiences.
• Experience managing freelancers and vendors.