Cornerstone Ondemand - San Francisco, CA
posted 2 months ago
The Narrative Content Editor at Cornerstone OnDemand plays a pivotal role in championing compelling narrative content for the Immerse team. This position is primarily focused on ensuring relatable storytelling across all content, overseeing interactive writing, story structure, and gamification derived from dialogue-based gameplay. The editor will engage in editorial practices, writing, and leveraging generative AI, while also interacting directly with customers to enhance the narrative experience. In this role, the editor will act as the primary overseer of all learning narrative content, ensuring that high-quality standards are met and that all content adheres to narrative best practices. This includes supervising writing for story-driven projects, providing guidance and feedback to writers, and ensuring that narrative design aligns with Cornerstone Immerse's design philosophies and XR-for-enterprise goals. The editor will encourage and support writers to innovate and create learning experiences that explore new ways to utilize the tool effectively. Additionally, the Narrative Content Editor will manage freelance writers, narrative designers, and vendors, showcasing strong project management skills by maintaining project schedules, managing narrative-related invoicing, and developing risk mitigation strategies. They will also identify and manage external staffing needs for writing production, ensuring that all narrative design and documentation is crafted to enhance the learning experience. The role involves crafting compelling interactive stories and dialogues, implementing interactive story structures and dialogues in-platform, and collaborating with customers to resolve narrative and creative issues. The editor will also develop prompts to enhance the quality of AI-generated content and document the Immerse team's narrative design principles and best practices. Training for Immerse Creator Tool users will also be part of the responsibilities. Moreover, the editor will help mature generative AI practices and productization efforts to broaden use cases while ensuring high-quality learning outcomes are achieved. This includes utilizing generative AI tools to enhance content ideation and script writing, designing prompts for AI to generate accurate and creative outputs, and using AI tools for dialogue generation, content expansion, and rapid prototyping. Collaboration is key in this role, as the editor will work closely with the Learning team to ensure narrative design supports skill development and knowledge acquisition, and with the Production team to meet deliverable timing and quality standards. They will also provide support and guidance for customers creating learning modules and collaborate with the Product team as they develop tools that support interactive writing within the platform.