National Account Manager - Emerging Accounts

Chamberlain Group

Full-time

Remote

Professional, Scientific, and Technical Services

About the position

The National Account Manager - Emerging Accounts at Chamberlain Group is responsible for managing and developing strategic relationships with national accounts to maximize revenue and profit opportunities. This role involves analyzing account performance, generating new business opportunities, and conducting sales presentations. The successful candidate will act as a trusted advisor to customers, ensuring their needs are met while driving sales activities and maintaining compliance with company policies.

Responsibilities

• Analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities; conduct quarterly account presentations to customer senior leadership.
• Manage end-to-end sales activities including conducting sales presentations and providing training on new programs and products.
• Maintain sensitivity toward business by balancing OEM, dealer direct, and distributor sales ratio.
• Manage and develop strategic relationships with key internal and external decision makers.
• Provide product updates to OEM accounts and identify and target new product or market opportunities.
• Create solution-based sales strategies, using research and market insight as leverage.
• Forecast demand and budget to support joint business planning with the customer; identify logistical synergies.
• Conduct competitive research and develop a plan to counter competitive influence.
• Comply with health and safety guidelines and rules; ensure compliance across teams.
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating in projects as needed.
• Motivate and lead a high-performance team by attracting, developing, engaging, and retaining team members.
• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback, and facilitating employee development per the company's policies.
• Maintain transparent communication by appropriately communicating organization information to the team through department meetings, one-on-one meetings, appropriate email, IM, and regular interpersonal communications.
• Lead and motivate individuals and teams to create a workplace culture that is consistent with the Chamberlain Group mission, vision, and values.

Requirements

• Bachelor's Degree
• 5-8 years of large account management experience
• Able to travel up to 60% - domestically and internationally; valid driver's license

Nice-to-haves

• Master's of Business Administration preferred
• Experience with multi-faceted, large volume accounts and an understanding