National Account Manager - Food & Hospitality

Aramark - Berkeley, MO

Full-time - Mid Level

Berkeley, MO

5,001-10,000 employees

Food Services and Drinking Places

About the position

As a National Account Manager at Aramark, you will oversee and manage contracted services for multiple clients, generating significant revenue while ensuring operational and financial goals are met. This role requires strong leadership skills to guide a team in delivering excellent service across various sectors, including food service and facility support. You will be responsible for building client relationships, managing budgets, and ensuring compliance with regulations and company standards.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Requirements

• Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management preferred.
• Ability to focus on client and customer services, entrepreneurship, and building a strong business.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls, and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

Nice-to-haves

• Experience in a leadership role within the food service or hospitality industry.
• Familiarity with safety standards and compliance regulations.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Paid holidays
• Professional development opportunities
• Employee discount programs