National Account Manager - Kryptonite Bicycle Locks

$57,600 - $86,700/Yr

Schlage Lock Company - Canton, MA

Full-time - Mid Level

Canton, MA

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

The National Account Manager for Kryptonite Bicycle Locks is responsible for driving revenue and market share growth within the multi-store retail and e-Commerce channels. This role involves building relationships with key decision-makers, executing strategic business plans, and collaborating with various internal teams to enhance product performance and customer satisfaction.

Responsibilities

• Execute and monitor strategic and tactical business plans for e-Commerce and multi-store retailers.
• Collaborate with influential decision makers at each retailer to achieve business targets.
• Lead the strategic planning and execution of customer line reviews.
• Drive customer loyalty and growth through sales programs and promotions.
• Resolve issues with accounts, including shipping errors and pricing discrepancies.
• Maintain personal networks and attend industry shows to promote the product portfolio.
• Collect and analyze POS and revenue data for forecasting and inventory management.
• Report customer performance against targets and provide timely sales reports to the Commercial Director.
• Participate in the forecasting process and advise on special promotions and new sales opportunities.
• Assist the marketing team to ensure e-Commerce content aligns with brand guidelines.
• Enforce Authorized Reseller policy and Online Sales Policies in collaboration with the Business Analyst.
• Provide market intelligence and feedback to improve business performance.
• Build internal relationships to successfully commercialize products.

Requirements

• 3 - 5+ years of sales experience; Bachelor's Degree preferred.
• Experience with multi-store retailers or e-Commerce required.
• Knowledge of the bicycle industry or specialty retail market preferred.
• Customer-centric approach with a balance of customer benefits and business financials.
• Strong sales analytic skills preferred.
• Excellent verbal and written communication skills.
• Demonstrated experience influencing others with a bias for action.
• Ability to problem solve with an entrepreneurial commitment to achieving goals.
• Strong strategic development and management skills with execution capabilities.
• Proven collaboration skills with both customers and internal teams.

Nice-to-haves

• Experience in the bicycle industry or specialty retail market.
• Strong sales analytic skills.

Benefits

• Commitment to Diversity, Inclusion & Belonging.
• High energy, cross-collaborative team environment.
• Opportunities for professional development and growth.
• Competitive base salary.
• Health, dental, and other insurance coverage.
• Tuition reimbursement.
• Employee discounts.
• Community involvement opportunities.