National Field Support Agent
Spectrum•Bozeman, MT
452d
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About The Position
As a National Field Support Agent at Spectrum, you will play a crucial role in supporting Field Technicians by troubleshooting service problems at customer locations. This position requires a blend of technical and interpersonal skills to resolve internet, video, and telephone issues efficiently. You will be part of a dynamic team in a 24/7 call center environment, acting as a traffic controller for Field Technicians and ensuring timely service delivery to customers.
