National Key Account Manager Online Marketplaces & Third-Party Exchanges

$121,000 - $150,000/Yr

Metagenics - Laguna Beach, CA

Full-time - Mid Level

Laguna Beach, CA

Health and Personal Care Retailers

About the position

The National Key Account Manager at Metagenics is responsible for managing and nurturing strategic partnerships with online marketplaces and third-party exchanges. This role focuses on operational excellence, ensuring effective digital media deployment, and serving as the primary liaison with key marketplace partners. The individual will oversee contract negotiations, inventory management, and demand planning while providing insights and competitive intelligence to support the commercial and brand teams.

Responsibilities

• Serve as the key point of contact for online marketplace and third-party exchange partnerships.
• Manage contract negotiations, terms, and ongoing agreements with marketplace partners.
• Oversee inventory management, demand forecasting, and channel enforcement to ensure proper execution across platforms.
• Partner with supply chain teams to ensure effective demand planning and inventory forecasting.
• Lead weekly business reviews with each partner to ensure operational excellence and performance alignment.
• Identify potential new or underserved marketplaces.
• Lead an effective ad and on-platform media strategy in alignment with Metagenics Global Brand and Category strategy.
• Collaborate closely with the Director of Digital Marketing to ensure seamless digital media deployment and effective campaign execution.
• Monitor and communicate competitive insights on marketplace activities, offering strategic recommendations to the commercial and brand teams.
• Ensure channel compliance with internal policies and maintain a strong focus on achieving key performance indicators (KPIs).
• Partner with supply chain, brand, and commercial teams to align goals and strategies with marketplace performance.
• Provide data-driven insights and performance reviews to stakeholders, contributing to the overall commercial strategy.
• Support the brand team in defining objectives specific to digital marketplaces, ensuring that each platform contributes effectively to broader business goals.
• Play a pivotal role in go-to-market marketplace strategy for new product launches.

Requirements

• A minimum of 5+ years' experience managing a third party marketplace.
• A minimum of 5+ years' experience in a commercial leadership role preferred.
• Proven experience in managing strategic partnerships with online marketplaces and third-party exchange and leading comprehensive joint business plan creation.
• Strong negotiation and contract management skills.
• Deep understanding of digital marketing and the operational requirements for successful digital media deployment.
• Ability to collaborate cross-functionally, especially with marketing, supply chain, and brand teams.
• Strong analytical skills, with the ability to provide competitive insights and strategic recommendations.
• Excellent communication skills, both verbal and written.
• Intermediate knowledge of Microsoft Office suite required.
• Bachelor's Degree in Business or related field, or equivalent experience strongly preferred.
• A Scientific or Medical background is a plus.
• Knowledge of Metagenics products highly desirable.
• Familiar with eCommerce and ERP systems.

Nice-to-haves

• Knowledge of nutrition/health food industry a plus.
• Good communication skills with the ability to attract and retain quality employees.
• Familiar with a variety of the field's concepts, practices, and procedures.

Benefits

• Medical, dental, vision insurance
• Annual employer HSA funding for eligible employees who elect an HSA medical plan
• Short-term and long-term disability insurance
• Basic Life and AD&D coverage
• 401k with employer matching
• Free mental health resources through wayForward
• Vacation and Sick Time
• 2 Volunteer Days off per year
• Emergency evacuation time off
• 11 paid company holidays
• 1 Floating holiday to celebrate your birthday or important religious/holiday
• Quarterly product allowance to use towards Metagenics products
• Product discount
• Peer to peer recognition programs