National Sales Account Manager

Genpak - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Plastics and Rubber Products Manufacturing

About the position

The National Sales Account Manager at Genpak LLC is responsible for building and maintaining strong relationships with key accounts while supervising regional managers to enhance sales and profitability. This role requires strong organizational and analytical skills to monitor performance metrics and facilitate effective communication with customers to achieve business goals.

Responsibilities

• Set and monitor sales targets for regional account managers
• Network with key customers to identify and address specific needs
• Develop and maintain relationships with customers to ensure long-term success
• Act as the liaison between customers and internal teams ensuring clients' requirements are met
• Identify and attract prospective strategic customers
• Ensure brand consistency
• Negotiate contracts
• Collect and analyze sales data and trends
• Maintain high customer satisfaction ratings, according to company standards
• Liaise with Sales and Marketing departments to set and implement strategies for new products
• Stay up-to-date with internal and external developments and suggest new ways to increase sales

Requirements

• Proven work experience as a National account manager
• Solid experience in sales and customer service
• Demonstrable experience in negotiating and meeting clients requirements
• In-depth understanding of sales performance metrics
• Hands on experience with CRM software and MS Excel
• Excellent analytical and organizational skills
• Strong communication skills
• Ability to lead and motivate team members
• Availability to travel as needed
• BSc degree in Sales, Business Administration or relevant field

Benefits

• Comprehensive medical, dental and vision
• Paid Vacation Time
• 11 Paid Holidays
• 401k with a generous company match
• Wellness programs
• Tuition Reimbursement
• Daily Pay Access