National Sales Manager - Franchised

Marriott International - Aventura, FL

Full-time - Senior

Aventura, FL

Accommodation

About the position

The National Sales Manager at Marriott International, Inc. is a pivotal role responsible for driving sales and achieving established objectives as outlined in the Marketing Plan and Goal Worksheet. This position requires a proactive approach to developing and executing personal action plans aimed at soliciting key accounts and acquiring new business. The National Sales Manager will engage in various activities including phone solicitation, marketing initiatives, e-mail campaigns, site inspections, face-to-face sales missions, and attendance at trade shows to maximize sales activity. The role is based at the JW Marriott Miami Turnberry Resort & Spa, and the individual will be employed by the franchisee, Fontainebleau Development, which operates independently from Marriott International, Inc. In this role, the National Sales Manager will be tasked with prospecting new group business and conducting thorough research online to identify potential clients. Responding to inquiries and requests for proposals is a critical function, as is planning and executing a predetermined number of sales trips to feeder cities. The manager will also attend industry events as specified in the Marketing Plan and will monitor the operational execution of accounts in collaboration with various departments. Maintaining detailed account files, including those in CI-TY, and updating the database regularly are essential responsibilities. The National Sales Manager will analyze client room night histories for previous meetings and manage room blocks effectively. The position requires strong negotiation skills to establish rates for group accounts within the budgeted average rate guidelines. The ideal candidate will exhibit diplomacy, business analysis, and proposal writing skills, along with a professional demeanor suitable for a luxury environment. A minimum of five years of prior hotel sales experience or revenue operations is required, along with effective supervisory and communication skills. The ability to listen, understand, and clarify client concerns is crucial, as is being well-organized and demonstrating problem-solving capabilities. Experience in JW Marriott or luxury hotel environments is preferred, and a four-year college degree from an accredited university is also desirable.

Responsibilities

• Prospect new group business and research business online.
• Respond to inquiries and requests for proposals.
• Plan for and execute a predetermined number of sales trips in feeder cities.
• Attend industry events as indicated in Marketing Plan.
• Monitor operational execution of accounts with all departments.
• Research client room night histories for previous meetings and manage room blocks.
• Plan for and execute executive program presentations in feeder cities.
• Maintain in-depth account files, including files in CI-TY.
• Assist in updating database on a continual basis, and performing periodic audits.
• Understand sales strategies and tactics of competitor hotels.
• Negotiate all rates for group accounts within the guidelines of our budgeted average rate.
• Exhibit diplomacy, business analysis, negotiation, and proposal writing and presentation skills.
• Perform any other reasonable duties as required by management.

Requirements

• Minimum of 5 years prior hotel sales experience and/or revenue operations.
• Effective supervisory and communication skills.
• Excellent group presentation, writing, speaking and training skills.
• Able to communicate in the English language; second language is a plus.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
• Well organized and demonstrated problem solving skills.

Nice-to-haves

• JW Marriott and/or luxury experience preferred.
• 4-year college degree from accredited university preferred.