Omni Hotels & Resorts - Orlando, FL

posted 13 days ago

Full-time - Mid Level
Orlando, FL
Accommodation

About the position

The National Sales Manager at Omni Orlando Resort at ChampionsGate is responsible for generating group revenue by developing new and repeat business within the Mid-Atlantic and Northeast regions. This role involves managing a defined territory, adhering to operational standards, and collaborating with various departments to ensure successful client experiences.

Responsibilities

  • Adhere to all written mandatory standards of operations, policies, and procedures.
  • Meet or exceed weekly, quarterly, and annual sales goals, targets, and initiatives.
  • Develop, actively solicit, and map group business accounts per defined territory.
  • Maintain a complete database of accounts in defined territories.
  • Identify and qualify potential prospects through telemarketing, tradeshows, and sales initiatives.
  • Maximize outcomes of all sales initiatives by following up on leads and managing accounts.
  • Follow all Group Sales Standards of Operation and policies and procedures.
  • Convey rate and package information within approved limits to maximize resort revenue yields.
  • Maintain customer relations, GSO relations, trade relations, industry relations, and staff relations.
  • Promote all Omni Properties and offer information to clients for cross-selling the brand.
  • Work closely with departments such as Convention Services and Reservation Sales to ensure successful meetings.
  • Perform other tasks as needed to ensure effective Resort operation.

Requirements

  • Two years or more related experience in sales work at a conference hotel.
  • Experience in cold call solicitation, contract closing, site inspections, and contract negotiations.
  • Participation in development training through OBCR and ongoing with Omni Hotels & Resorts.
  • Current knowledge of pertinent computer software programs and equipment.
  • Working knowledge of all departments, the Resort, and its amenities.

Nice-to-haves

  • Experience in managing large accounts or territories.
  • Familiarity with the hospitality industry and conference sales.

Benefits

  • Comprehensive training and mentoring programs.
  • Dynamic and exciting work environment.
  • Opportunities for career growth and development.
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