NATIONAL SALES MANAGER

$85,000 - $94,000/Yr

Hyatt - Encinitas, CA

Full-time - Mid Level

Encinitas, CA

Accommodation

About the position

The National Sales Manager is responsible for generating group revenue opportunities for the hotel by developing and leveraging strategies to gain new, repeat, and referral business. This role involves collaboration with sales and catering teams, managing accounts, and ensuring client satisfaction while maximizing operational profitability. The position requires on-site work five days a week and involves travel for sales trips.

Responsibilities

• Soliciting, negotiating, contracting, and managing revenues from accounts that meet group criteria established in the Hotel business plans and budgets.
• Developing, implementing and adapting quarterly sales SMART action plans and account development strategies with other sales, revenue and catering team members.
• Prospecting for new business using various methods including phone calls, outside sales calls, community networking, and client entertainment.
• Traveling into designated markets for multi-day/overnight sales trips up to 15 - 20 times annually.
• Conducting unique site inspections, Hotel presentations, and webinars to promote the Hotel.
• Coordinating and participating in target market/regional trade shows and sales blitzes.
• Fostering good rapport with local civic groups, suppliers, companies, and associations.
• Preparing and presenting Requests for Proposals to ensure attractive market value for both client and hotel.
• Effectively communicating client requirements to ensure satisfaction is maintained and exceeded.
• Managing and maintaining accurate and up-to-date data in the assigned Hotel sales system.
• Understanding the overall market dynamics to effectively position the Hotel.
• Negotiating booking agreements and contract terms.
• Working closely with departments such as Convention Services and Reservation Sales to ensure successful meeting experiences.
• Achieving and exceeding monthly, quarterly, and annual booking goals.

Requirements

• Three years of full-service, luxury hotel sales experience.
• Bachelor's Degree preferred.
• CMP or other industry certifications desirable but not required.
• Ability to travel as Hotel and client needs require (less than 25% of the time).
• Strong communication, presentation, organization, time management, and listening skills.
• Excellent selling, negotiating, business writing, presentation skills, and closing techniques.
• Analytical skills for measuring business potential and value to the Hotel.
• Ability to maintain a resilient, positive attitude in client interactions.
• Proficiency in Microsoft Office programs, including Outlook, Word, and Excel.

Nice-to-haves

• Experience in the hospitality industry.
• Familiarity with brand-specific property systems.

Benefits

• Competitive salary range of $85,000 to $94,000 per year.
• Full-time employment with a stable work schedule.
• Opportunities for professional development and growth within the company.