Unclassified - Boston, MA

posted 3 months ago

Full-time - Mid Level
Boston, MA

About the position

The Omni Boston Hotel at the Seaport is seeking a National Sales Manager to join its dynamic team. This role is pivotal in driving and maximizing top-line revenue through the solicitation of group guestroom business and banquet event space. The National Sales Manager will work closely with the Director of Sales and the Director of Sales & Marketing to develop strategies that enhance the hotel's performance and reputation. The ideal candidate will thrive in a fast-paced environment, demonstrating a passion for hospitality and a commitment to delivering exceptional service to clients, guests, and associates alike. In this position, creativity is essential. The National Sales Manager will be responsible for crafting unique and memorable experiences for prospective clients, ensuring that every interaction reflects the hotel's commitment to excellence. This includes conducting site inspections, creating custom proposals, and answering RFPs in a timely manner. The role also involves mentoring junior team members, participating in business review meetings, and collaborating with the Omni Hotels & Resorts Global Sales Team to achieve sales goals. The National Sales Manager will be expected to expertly negotiate sales agreements and merchandise function space to maximize food and beverage revenue potential. This position requires a proactive approach to prospecting and developing relationships within the assigned market segment, ensuring that the hotel remains competitive and appealing to potential clients. The successful candidate will embody the hotel's culture of fun, inclusion, and growth, contributing to a performance-driven environment that values teamwork and innovation.

Responsibilities

  • Drive top line revenue for hotel by achieving budgeted room night and rate revenue goals
  • Merchandise function space to maximize food and beverage revenue potential
  • Prospect, solicit and develop relationships and accounts within assigned market segment
  • Thoroughly qualify and present business opportunities to Sales Team
  • Create custom proposals and answer RFPs in a timely manner
  • Conduct site inspections by curating personalized experiences for prospective clients
  • Assist in design and organization of unique client events, sharing creative and innovative ideas
  • Collaborate with Omni Hotels & Resorts Global Sales Team
  • Participate in daily business review meetings, monthly sales meetings and various trainings as assigned by the Director of Sales & Marketing
  • Expertly negotiate sales agreements
  • Mentor junior team members in preparation for professional growth

Requirements

  • Ability to multi-task in a fast-paced environment
  • Must have at least 3 years of group selling experience (convention hotel experience preferred)
  • Strong analytical and researching skills to identify prospective customers
  • Strong presentation skills
  • Ability to manage multiple priorities and re-prioritize when necessary
  • Experience in outbound solicitation, site inspections/visits with clients, and contract negotiations
  • Strong customer service and rapport building skills
  • Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook
  • Ability to travel as needed to represent the Hotel
  • Must have a flexible schedule to work nights, weekends and holidays as necessary

Nice-to-haves

  • Experience in hospitality sales
  • Knowledge of the Seaport District market
  • Familiarity with hotel management software

Benefits

  • A culture of fun, inclusion and growth
  • Eligible for hybrid work schedule after 90 days
  • Competitive Medical, Dental, and Vision Insurance and matching 401(k)
  • Performance-driven, ALL IN culture
  • Discounted associate rates at our Omni Hotels & Resort properties
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