National Sales Manager

Bourbon Steak - Aventura, FL

Full-time - Mid Level

Aventura, FL

Food Services and Drinking Places

About the position

The National Sales Manager's primary responsibility is to meet established sales objectives on a monthly, quarterly, and yearly basis as outlined in the Marketing Plan and Goal Worksheet. This role involves developing and executing personal action plans directed at the solicitation of key accounts and new account acquisition. Activities include phone solicitation, marketing initiatives, e-mail blasts, site inspections, face-to-face sales missions, and attendance at trade shows to achieve the maximum activity required for success. The position demands a professional demeanor appropriate for a luxury environment, ensuring that all interactions reflect the high standards of the organization. The National Sales Manager will be responsible for prospecting new group business and conducting thorough research on potential business opportunities online. This includes responding to inquiries and requests for proposals, planning and executing a predetermined number of sales trips in feeder cities, and attending industry events as indicated in the Marketing Plan. The role also requires monitoring the operational execution of accounts with all departments, researching client room night histories for previous meetings, and managing room blocks effectively. In addition, the National Sales Manager will maintain in-depth account files, assist in updating the database on a continual basis, and perform periodic audits. Understanding the sales strategies and tactics of competitor hotels is crucial, as is the ability to negotiate rates for group accounts within the guidelines of the budgeted average rate. The position requires diplomacy, business analysis, negotiation, and proposal writing and presentation skills, along with the flexibility to perform any other reasonable duties as required by management.

Responsibilities

• Prospect new group business and research business online.
• Respond to inquiries and requests for proposals.
• Plan for and execute a predetermined number of sales trips in feeder cities.
• Attend industry events as indicated in Marketing Plan.
• Monitor operational execution of accounts with all departments.
• Research client room night histories for previous meetings and manage room blocks.
• Plan for and execute executive program presentations in feeder cities.
• Maintain in-depth account files, including files in CI-TY.
• Assist in updating database on a continual basis, and performing periodic audits.
• Understand sales strategies and tactics of competitor hotels.
• Negotiate all rates for group accounts within the guidelines of our budgeted average rate.
• Exhibit diplomacy, business analysis, negotiation, and proposal writing and presentation skills.
• Perform any other reasonable duties as required by management.

Requirements

• Minimum of 5 years prior hotel sales experience and/or revenue operations.
• Effective supervisory and communication skills.
• Effective at listening to, understanding, and clarifying the concerns and issues raised by clients.
• Well organized and demonstrated problem-solving skills.
• 4-year college degree from an accredited university preferred.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).

Nice-to-haves

• JW Marriott and/or luxury experience preferred.
• Second language is a plus.