National Sales Meeting Manager

$70,000 - $80,000/Yr

Grand Sierra Resort and Casino - Reno, NV

Full-time

Reno, NV

Accommodation

About the position

The National Sales Meeting Manager (NMSM) is a pivotal role responsible for collaborating with both professional and non-professional Meeting & Event stakeholders to generate new business opportunities for meetings, events, and hotel room blocks at the property. This position is accountable for responding to and generating qualified sales prospects that convert into definite bookings. The NMSM plays a crucial role in ensuring that revenue goals are achieved or exceeded for their assigned territory and market segment. This role involves developing and implementing strategic sales initiatives that align with the mission of the Grand Sierra Resort (GSR) and reporting the results of sales activities from the assigned markets. The NMSM is tasked with creating and executing an annual Business Development plan focused on large meetings, tradeshows, expos, and room blocks within their designated region. This includes planning and attending major travel functions such as trade shows and sales calls, which are specifically tailored to their marketing area. The role also requires organizing and conducting site inspections, fostering new client relationships to expand the market for GSR, and coordinating FAM trips. The NMSM must efficiently respond to leads generated from various sources, including RSCVA, Cvent, and web inquiries. In addition, the NMSM is responsible for leading the development and execution of new sales strategies that support the vision of GSR's owners and management team. This includes analyzing new and existing reports and data on relevant sales opportunities to design strategic plans, solicit business in their region, and provide recommendations to Senior Leadership to maximize revenue. Maintaining accurate data within the Salesforce/Delphi system is essential to optimize hotel room revenue and function space inventory. The NMSM must set priorities, meet deadlines, and communicate results effectively to leadership. The position requires maintaining ongoing relationships with colleagues and current and past clients, identifying long-term opportunities to improve sales and operations, and achieving a minimum standard of 60 prospecting calls per month to new accounts for future group business. The NMSM must also have complete knowledge of the status of all pending bookings at all times, meet or exceed predetermined productivity goals, and participate in the Annual/Quarterly Sales Plan Incentives.

Responsibilities

• Create and execute an annual Business Development plan for large meetings, tradeshows, expos, and room blocks in their assigned region.
• Plan and attend major travel functions (i.e. trade shows, associations, sales calls) that deal specifically with their marketing area, including pre-trip and post-trip reports.
• Organize and conduct site inspections and foster new relationships with clients to grow their market for GSR.
• Coordinate and assist with the planning of FAM trips.
• Respond efficiently to leads generated from multiple sources including RSCVA, Cvent, and web inquiries.
• Lead, develop, create, and execute new sales strategies that support the vision of the GSR owners and management team.
• Run and analyze new and existing reports and data on relevant sales opportunities to help design a strategic plan, solicit business in their region, and provide recommendations to Senior Leadership on business decisions to maximize revenue.
• Maintain all data within the Salesforce/Delphi system to maximize the use of hotel room revenue and function space inventory.
• Set priorities, hit deadlines, shape deliverables, and communicate with leadership on results that can be understood and acted upon.
• Analyze new and existing tools to assist decision-making and sales drivers.
• Maintain an ongoing relationship with colleagues and hotel current and past clients.
• Identify long-term opportunity areas to improve sales and operations.
• Maintain a minimum standard of 60 prospecting calls per month to new accounts for future group business.
• Complete knowledge of status on all pending bookings at all times with an accurate 90-50-10 personal report.
• Meet or exceed pre-determined productivity goals.
• Participate in the Annual/Quarterly Sales Plan Incentives.

Requirements

• High school diploma or GED.
• 10 years of progressive sales and/or marketing experience.
• 8 years of experience in hotel group sales, event sales, or catering sales.
• 5 years of meeting & event business development experience.
• Experience and success with multi-million dollar personal sales goals.
• Meeting & Event Sales Leadership experience preferred.
• Operations knowledge of resort/casino properties.
• Strong communication skills, ability to plan and implement action plans, and must have basic presentation experience.
• Working knowledge of Delphi.
• Must be personable with exemplary customer service skills.

Nice-to-haves

• Experience in a fast-paced casino environment.
• Proficiency in Microsoft Office Products: Word, Excel, PowerPoint, Publisher, and Outlook.