Comerica - Auburn Hills, MI

posted 13 days ago

Full-time - Mid Level
Auburn Hills, MI
Credit Intermediation and Related Activities

About the position

The National Security Business Operations Manager is responsible for overseeing national security installation projects across various locations, ensuring compliance with quality and regulatory standards. This role involves collaboration with cross-functional teams to support security initiatives within a financial institution, requiring expertise in project management, technical knowledge of physical security systems, and strong financial acumen.

Responsibilities

  • Oversee all phases of security installations from planning to execution and handover.
  • Act as the liaison between Corporate Security, Corporate Real Estate, Retail Bank, Technology, and contractors.
  • Manage scope changes during installation projects and ensure proper documentation and communication.
  • Ensure compliance with local, state, and federal regulations related to physical security and building codes.
  • Participate in vendor selection and contract negotiations to ensure favorable terms.
  • Serve as the point of contact for vendors regarding delays or technical issues.
  • Manage vendor contracts and negotiate pricing for services.
  • Produce detailed financial reports tracking expenditures against project budgets.
  • Evaluate and select technologies for physical security systems.
  • Provide training on new security systems to end-users.
  • Develop and maintain project tracking systems for real-time visibility into installations.
  • Analyze key performance indicators post-installation to identify areas for improvement.

Requirements

  • Bachelor's Degree in Business Administration, Security Management, or related field, or High School/GED with 5 years of relevant experience.
  • 5 years of experience in business operations, project management, or physical security systems within a financial institution.
  • 5 years of experience managing large-scale national installation projects and overseeing budgets.
  • 5 years of experience managing external vendors and contracts.
  • 3 years of financial management experience including invoicing and budgeting.
  • 3 years of experience working cross-functionally and managing multiple projects.

Nice-to-haves

  • Physical Security Professional (PSP) certification.

Benefits

  • Competitive salary based on experience.
  • Opportunities for professional development and training.
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