National Senior Account Manager

$110,000 - $150,000/Yr

GPAC - Upland, CA

Full-time - Mid Level

Upland, CA

Administrative and Support Services

About the position

The National Senior Account Manager will be responsible for managing and expanding accounts within the pet industry, specifically focusing on FDM, distribution, and grocery sectors. This onsite role requires a seasoned professional with experience in freeze-dried pet or food products and established relationships with buyers. The position emphasizes achieving sales goals, enhancing customer satisfaction, and driving growth in territory volume and sales revenue.

Responsibilities

• Evaluate current business processes and systems and make recommendations for efficiency improvements and/or cost reductions.
• Review performance data (financial, sales, and activity reports) to monitor and measure productivity, goal progress, and activity levels.
• Achieve quarterly/annual goals accountability.
• Utilize variance reports, acquired technical product knowledge, market trends, and industry publications to establish personal networks and participate in pet industry trade shows.
• Service existing accounts, identify opportunities for growth, and have a purpose for the visit.
• Drive to sell and grow territory volume, number of customer accounts, and sales revenue.
• Obtain orders and increase sales volume by presenting both promotions and new lines.
• Monitor competition by gathering marketplace information, identifying competitor trends, and assessing the presence and merchandising techniques.
• Follow up with customer questions or issues and resolve problems in a timely manner.
• Keep management apprised of sales activity via various reports (call logs, work plans, territory analysis).
• Maintain technical knowledge by learning about products and trends, reading industry publications, establishing personal networks, and participating in pet industry trade shows.
• Focus on customer satisfaction and building client relationships.
• Attend trade shows.
• Other duties as assigned.

Requirements

• Five years of pet industry sales experience
• FDM Account Management experience
• Proficient in using Microsoft Word, Excel, Outlook and PPT
• Ability to leverage computerized systems and spreadsheets to measure and analyze efficiencies.
• Some traveling required.

Benefits

• Base salary ranging from $110k to $150k
• Opportunity to work in a mission-driven team environment
• Potential for career growth within the company