Naturopathic Medical Receptionist

$35,360 - $37,440/Yr

Integrative Health Institutes, A Naturo - Claremont, CA

Part-time - Entry Level

Claremont, CA

Ambulatory Health Care Services

About the position

The Naturopathic Medical Receptionist position at Integrative Health Institutes is a part-time role focused on providing exceptional customer service and administrative support in a naturopathic medical setting. The receptionist will be responsible for greeting patients, managing appointments, and maintaining office operations while embodying the principles of naturopathic medicine. This role requires a compassionate and detail-oriented individual who is passionate about holistic health and patient care.

Responsibilities

• Greet and check-in patients, ensuring accurate and up-to-date patient information.
• Answer phone calls and schedule appointments.
• Prepare examination rooms and ensure cleanliness and organization.
• Prepare all patient labs and records for doctor's scheduled appointments daily in the EMR.
• Keep patient appointments on schedule by notifying the provider of patient's arrival.
• Obtain revenue by recording and updating financial information and collecting patient charges.
• Maintain business inventory and equipment by checking stock, anticipating needed supplies, placing orders, and verifying receipt of supplies.
• Handle administrative tasks such as filing, faxing, and scanning documents.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures.
• Contribute to team effort by accomplishing related results as needed.
• Collect and sort mail.

Requirements

• Proficient in standard business and office applications (Word, QuickBooks, Email, EMR - Practice Fusion).
• 2 years experience in a medical office reception setting.
• Ability to wear a mask during office hours, if needed.
• Strong communication skills, both verbal and written.
• Excellent people skills and ability to work with patients with compassion.
• Dynamic personality and positive attitude.
• Professional appearance, speech, and attire.
• High School Diploma or equivalent; higher degree coursework preferred.

Nice-to-haves

• Experience with supplement sales and in a cash-based medical practice.
• Knowledge of Naturopathic Medicine and NDs (Naturopathic Doctors).
• Ability to multitask and handle a busy work environment.

Benefits

• Wellness program and screens in office.
• IRA matching program after 2 years of employment.
• Free parking.
• Paid training.
• Training on-site.