NCS Operations Coordinator

Globus Medical

Full-time

Remote

Merchant Wholesalers, Durable Goods

About the position

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. NuVasive Clinical Services, a subsidiary of Globus Medical Inc., is a leading provider of intraoperative neuromonitoring (IOM) services to surgeons and healthcare facilities, through the acquisitions of Impulse Monitoring, Biotronic NeuroNetwork, Safe Passage, and others. IOM technology gives those in the operating room real-time insight into the nervous system, which can help surgeons reduce surgical risk by providing critical information and alerts throughout the procedure. As a Surgery Scheduling Coordinator at NuVasive Clinical Services, you will schedule cases for and maintain relationships with the scheduling offices of our client surgeons and hospitals. This is a remote position. We are looking for a professional and personable individual to handle the scheduling of intraoperative neuromonitoring for surgical cases. Scheduling requests are taken via phone, email, and fax. This person will fulfill scheduling requests at the office and provide assistance to our billing department by gathering ICD10 coding and insurance coverage information for our patients. Strong communication and customer service skills are very important as this person will be speaking constantly with our hospital and surgeon clients. Attention to detail is also a must; this person will be obtaining clinical information required for patient care and entering that information in our scheduling system. Familiarity with medical terminology and/or experience in the medical field is a plus.

Responsibilities

• Schedule cases for intraoperative neuromonitoring for surgical procedures.
• Maintain relationships with scheduling offices of client surgeons and hospitals.
• Fulfill scheduling requests received via phone, email, and fax.
• Assist the billing department by gathering ICD10 coding and insurance coverage information.
• Obtain clinical information required for patient care and enter it into the scheduling system.

Requirements

• Strong communication skills to interact with hospital and surgeon clients.
• Excellent customer service skills to handle scheduling requests effectively.
• Attention to detail for obtaining and entering clinical information accurately.
• Familiarity with medical terminology is a plus.
• Experience in the medical field is a plus.

Nice-to-haves

• Experience in scheduling within a healthcare environment.
• Knowledge of ICD10 coding and insurance processes.