Svam International - New York, NY

posted 3 months ago

Full-time - Mid Level
New York, NY
Professional, Scientific, and Technical Services

About the position

We are seeking an experienced Project Manager with a strong background in custom development and Microsoft Dynamics 365 implementation for a long-term contract position based in New York. This role is critical as the project is set to commence in 2-3 weeks and will span over four years. The ideal candidate will have a robust understanding of managing large software development projects, particularly those involving custom development technologies such as .Net, Angular, and SQL Server, alongside a proven track record in implementing Microsoft Dynamics 365 solutions. The Project Manager will be responsible for overseeing the entire project lifecycle, ensuring that all deliverables meet quality standards and are completed within the approved budget. This includes creating and maintaining the project schedule and project management plan, as well as performing rigorous change management to obtain client approval on any scope changes. The successful candidate will also manage key performance indicators (KPIs) related to solution delivery and quality, adhering to CMMI software engineering practices. Additionally, the Project Manager will be accountable for customer satisfaction (CSAT) and net promoter score (NPS) metrics. Strong communication skills are essential for this role, as the Project Manager will need to interact effectively with both business and technical stakeholders. They will present project status updates, address issues, escalate risks, and discuss scope changes with stakeholders to ensure timely resolutions. The candidate should have a progressive IT career, having transitioned from a Software Developer to a Team Lead and then to a Project Manager. PMP certification is preferred, and experience working with New York state or city government agencies is a plus. The candidate must be located in the NY/NJ region and be prepared to attend in-person meetings with clients in New York.

Responsibilities

  • Manage large software development projects, including custom development and MS Dynamics 365 implementation.
  • Create and maintain project schedules and project management plans.
  • Present project status, issues, escalations, risks, and scope changes to stakeholders.
  • Work with the technical team to ensure timely and quality deliverables within the approved budget.
  • Perform rigorous change management and obtain client approval on scope changes.
  • Manage KPIs around solutions delivery and quality, per CMMI software engineering practices.
  • Be responsible for customer satisfaction (CSAT) and net promoter score (NPS).
  • Interact with business and technical stakeholders effectively.

Requirements

  • Around 10+ years of experience in managing large software development projects.
  • Strong project communication skills and ability to interact with business/technical stakeholders.
  • 5 - 6 years of hands-on web application/product development experience using distributed technologies.
  • Experience in creating and maintaining project schedules (MPP) and project management plans.
  • Experience with rigorous change management and obtaining client approval on scope changes.
  • PMP certification is preferred.
  • Experience with NY state/city government agencies is preferred.

Nice-to-haves

  • Experience in custom development projects ideally using .Net, Angular, SQL Server.
  • Progressed on an IT career from Software Developer to Team Lead to Project Manager.
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