Neighborhood Sales Manager

New Home - New Caney, TX

Full-time - Entry Level

New Caney, TX

Merchant Wholesalers, Durable Goods

About the position

The Neighborhood Sales Manager is responsible for driving sales and meeting quotas in a fast-paced environment. This role involves engaging with customers, managing prospect follow-ups, maintaining realtor relations, and ensuring customer satisfaction throughout the sales process. The position requires a proactive approach to sales, excellent communication skills, and the ability to manage multiple tasks effectively.

Responsibilities

• Greet and acknowledge all visitors to the model with enthusiasm.
• Ask open-ended questions to understand customer needs.
• Perform model demonstrations highlighting home features.
• Complete contract paperwork in an organized manner.
• Maintain a system for organizing prospect registration cards.
• Follow up with prospects through calls and written correspondence.
• Maintain documentation of realtor traffic and perform required visits.
• Plan realtor functions in the community each month.
• Review and follow up on old prospect cards regularly.
• Seek referral leads from current and past customers.
• Ensure customer expectations are set properly during the sales process.
• Assist customers in the option selection process and complete change orders.
• Set appointments for new home orientations and walk-throughs.
• Monitor loan approval and escrow processes as applicable.
• Regularly visit construction sites to check progress.
• Maintain regular contact with customers during construction.
• Maintain awareness of competition and submit reports on findings.
• Drive the community to check signage and overall appearance.
• Maintain cleanliness and order of the model/sales center.
• Prepare and submit weekly and monthly sales reports.
• Project professionalism and integrity in all dealings.

Requirements

• High school diploma; college degree preferred.
• 3-5 years of experience in new home sales strongly preferred.
• Computer proficiency, especially in Windows, Word, and Excel.
• Excellent verbal and written communication skills.
• Strong negotiation and closing abilities.
• Good organizational skills and follow-through capabilities.
• Ability to work nights, weekends, and most holidays.

Nice-to-haves

• Experience in customer service or sales management.
• Knowledge of the local real estate market.
• Familiarity with construction processes and terminology.

Benefits

• Base salary with competitive commission structure.
• Medical, dental, and vision coverage.
• Generous paid time off policies including vacation and holidays.
• Paid disability, parental, and military leave.
• Company-sponsored and voluntary life insurance options.
• 401(k) retirement plan with employer matching.
• Wellness incentive program.