NetSuite Administrator

Overture Promotions - Waukegan, IL

Full-time - Mid Level

Remote - Waukegan, IL

Professional, Scientific, and Technical Services

About the position

The NetSuite Administrator will oversee the administration, configuration, and maintenance of the NetSuite ERP system at Overture Promotions. This role involves collaborating with various departments to ensure the platform effectively supports business operations and goals. The ideal candidate will possess deep knowledge of NetSuite functionalities, experience in system customization, and the ability to provide technical support and training to users. This hybrid position allows for a blend of remote work and in-office collaboration at the company's headquarters in Waukegan, IL.

Responsibilities

• Administer, manage and optimize the NetSuite ERP system, including user access, roles, permissions, and configurations.
• Customize NetSuite fields, forms, records, and workflows to meet business requirements.
• Develop, test, and deploy customizations, integrations, and enhancements in NetSuite.
• Monitor system performance, troubleshoot issues, and implement necessary fixes or improvements.
• Collaborate with various departments to gather and investigate requirements for system enhancements and changes.
• Provide technical support to end-users, including troubleshooting and resolving system-related issues.
• Create and maintain documentation of NetSuite processes, customizations, and configurations.
• Conduct user training sessions to ensure effective utilization of NetSuite features and functionalities.
• Stay up to date with NetSuite updates, releases, and best practices, and recommend improvements to maximize system efficiency.
• Assist in data migration, system integrations, and other projects as needed.

Requirements

• Bachelor's degree in information systems, Business Administration, or related field.
• Minimum of 3 years of experience as a NetSuite Administrator.
• Strong understanding of NetSuite ERP, including configuration, customization, and integration.
• Proficiency in custom records, saved searches, and suite flow.
• Experience with data migration, system integration, and third-party applications.
• Excellent problem-solving skills and the ability to troubleshoot and resolve system issues.
• Strong reasoning skills and attention to detail.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.

Benefits

• Medical, dental, vision, life insurance, disability plans, and flexible spending accounts.
• Pet insurance plus 'bring your dog to work' days.
• Partnerships with Life Time Fitness, Bears Fit, Skechers, and Tickets at Work for discounts.
• Paid time off for vacation, sick leave, mental health, personal days, plus a yearly floating holiday.
• 401(k) eligibility starting day one, with a company match after the first year.
• Paid maternity and paternity leave, with benefits growing alongside years of service.
• Relaxed dress code.
• Employee referral bonuses.