Humana - Dover, DE

posted 2 months ago

Full-time - Senior
Remote - Dover, DE
Insurance Carriers and Related Activities

About the position

The Interoperability Relationship Management Principal at Humana is responsible for leading internal interoperability partner management activities, acting as a liaison between the Interoperability team and various internal business partner organizations. This role focuses on enhancing payer-to-provider interoperability, developing new concepts, and fostering relationships that contribute to the success of interoperability initiatives within the healthcare payer space.

Responsibilities

  • Form and maintain relationships with key leaders across the business to understand customer problems and match them to existing or new concepts/products in the interoperability portfolio.
  • Design and implement an internal partner management program that includes concept intake and scoping, business case development, and pipeline management.
  • Partner with Interoperability product, performance, and recruitment/implementation partners to create recommendations for new concepts or novel product utilization.
  • Utilize executive governance routines to gain buy-in for proposed concepts, manage prioritization, and solve roadblocks.

Requirements

  • Bachelor's degree
  • 10 or more years of design, strategy, operations and/or interoperability experience
  • 2 - 5 years or more of project and/or people leadership
  • Proven abilities in metrics, ROI and business case development
  • Excellent verbal and written communication abilities
  • Experience facilitating meetings
  • Experience working with cross functional teams, including aligned resources and operational partners
  • Strong background partnering and influencing other business areas to align on and meet objectives
  • Proven ability to convert business strategies into measurable results
  • Ability to translate complex data and findings to senior management, business leaders and external parties
  • Highly collaborative, flexible, team-oriented working style

Nice-to-haves

  • Prior experience working on or around interoperability within the healthcare setting
  • Knowledge of Medicare Advantage

Benefits

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Volunteer time off
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
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