Network Account Manager
Momentum Telecom•Birmingham, AL
477d
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About The Position
The Network Account Manager at Momentum Telecom Inc. serves as the primary point of contact for approximately 300 existing network-only customers. This role focuses on customer satisfaction, retention, and communication, ensuring that clients are informed about additional services and contract renewals. The position requires collaboration with various internal departments to resolve issues and enhance the customer experience, making it essential for the manager to develop strong relationships with clients and understand the company's services and the Unified Communications industry.
