Network Account Manager
Momentum Telecom•Philadelphia, PA
472d
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About The Position
The Network Account Manager at Momentum Telecom Inc. serves as the primary point of contact for approximately 300 existing network-only customers. This role focuses on customer satisfaction, retention, and communication, ensuring that clients are well-informed about Momentum's services and opportunities for growth. The manager will collaborate with various internal departments to resolve issues and enhance the customer experience, while also tracking contract dates and facilitating renewal discussions.
