Network Administrator, Bureau of IT Infrastructure and Support Services

About the position

The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and available. The nation's leading local health department seeks an Infrastructure and Facilities Coordinator to join its award-winning, innovative technology team in revolutionizing public health IT. Bureau of IT Infrastructure and Support Services (IIS) is seeking an experienced Network Administrator to join our team. This position is responsible for reviewing and coordinating all aspects of infrastructure and cabling systems to support our IT operations. You will collaborate with various teams, vendors, and agencies to maintain and enhance our network.

Responsibilities

• Plan, install, configure, and maintain network devices such as routers, switches, firewalls, and other network hardware.
• Monitor network performance, identify and troubleshoot issues, and ensure optimal network availability.
• Plan and implement network upgrades and expansions to accommodate evolving business needs.
• Participate in network security audits and implement necessary security enhancements.
• Collaborate with other IT teams to ensure smooth network operations and integration with other IT systems.

Requirements

• A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or
• A four-year high school diploma or its equivalent approved by a State's department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in "1" above; or
• Education and/or experience equivalent to "1" or "2", above. College education may be substituted for up to two years of the required experience in "2" above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience.

Nice-to-haves

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3 years of experience as a Network Administrator or in a related IT role.
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, etc.)
• Experience with network operating systems (e.g., Windows Server, Linux)
• Proficiency in network security best practices and technologies (e.g., firewalls, VPNs, intrusion detection systems)
• Experience with network monitoring tools and troubleshooting techniques
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.