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United Wholesale Mortgage - Pontiac, MI
posted 2 months ago
About the position
The Network Administrator I position is designed for individuals who are eager to support and maintain the in-house computer network at UWM. This role involves installing, configuring, and optimizing network hardware and software, ensuring stable operations of voice and data network infrastructure, and collaborating with IT team members to enhance network performance. The position emphasizes a supportive work environment that values diversity and encourages personal and professional growth.
Responsibilities
- Assist with the stable operation of the in-house computer network including installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links.
- Assist clients in the daily maintenance of voice and data network infrastructure including LAN, WAN, WiFi, VOIP and NICs.
- Provide regular status reports on tasks accomplished, current issues and progress toward goals. Maintain up-to-date documentation of network design, operation and procedure manuals.
- Collaborate with other team members across IT and the business.
- Take day to day direction from leaders and senior team members.
Requirements
- 1-2 years of experience working in an enterprise network infrastructure.
- Computer-related degree or equivalent experience.
- Experience supporting Campus networks (Such as Cisco Catalyst switches, Fluke wire testing, IP Subnetting).
- Understand different layers in OSI model.
- Advanced networking troubleshooting: Routing protocols, DHCP servers, desk drops.
- Experience patching Network Infrastructure (Cisco Catalyst switches, Cisco Wireless controllers).
- Communicate technical issues and solutions in a clear, simple and understandable way.
- Able to follow and create detailed documentation including network diagrams.
- Able to create process documentation for other team members to use.
- Ability to work a flexible schedule, potentially nights and weekends to support off hours implementations.
- Highly driven self-starter, able to work independently and in a group.
- Ability to work 100% on-site in Pontiac, Michigan.
Nice-to-haves
- Cisco CCNA or equivalent knowledge.
- Experience with Wireless LAN controllers (Cisco preferably).
- Experience with Network Management tools including Solarwinds Orion, Cisco DNAC, and Ekahau wireless survey.
- Financial Services industry experience.
- Highly organized and high level of attention to detail.
Benefits
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician s office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor caf with Wi-Fi
