Network Administrator - Security Clearance Required

Abacus Technology Corporation - Columbus, MS

Full-time

Columbus, MS

Professional, Scientific, and Technical Services

About the position

Abacus Technology is seeking a Network Administrator to support the voice and data networks for the 14th Flying Training Wing at Columbus AFB. This full-time position involves managing, operating, and maintaining various voice and data systems, ensuring their functionality and security while providing technical support to users.

Responsibilities

• Manage, operate, maintain, and administer the base voice system including network tables and user resources.
• Support diagnostic, maintenance, and programming changes on current software applications and perform system backups.
• Operate and maintain the music on-hold service using the Air Force Radio News on Hold service.
• Operate and maintain the Avaya AS5300 voice system and associated equipment.
• Manage the installation's ACD system including reconfiguration and call routing modifications.
• Operate and maintain the CAIRS system for call accounting and voice system record updates.
• Produce semi-annual system capacity records for the voice switch and remotes.
• Administer and configure all devices within the Columbus network enclave including switches, routers, and servers.
• Apply DISA STIGs and vendor configurations according to guidelines and schedules.
• Manage government Network Management Systems (NMSs) and Base Information Protect (BIP) area.
• Perform network and circuit baseline checks and evaluations for infrastructure devices.
• Provide quarterly reports to 14 CS/CC including trends and root cause analysis.
• Assist with VPN client installation, troubleshooting, and configurations.
• Coordinate encryption key changes between clients and VPN servers.
• Document all service access points to and from CAFB networks according to accreditation packages.
• Install, remove, and replace wireless equipment connected to the CAFB network.
• Provide real-time situational awareness of wireless AP availability and generate tickets for issues.
• Provide Tier I and Tier II support to units with DoD and AF authorized WLANs.
• Perform Tier II troubleshooting on government-furnished mobile voice devices.
• Support base users, unit CLs, and system administrators with hardware, software, and secure systems.

Requirements

• 3+ years experience in network administration and support.
• Bachelor's degree in a related field desired.
• Must be Security+ certified.
• Experience in all phases of the engineering lifecycle including requirements, architecture, design, implementation, testing, and operations.
• Thorough knowledge of routers, switches, and firewalls.
• Ability to assess infrastructure and recommend improvements.
• Technical guidance and direction to system administrators and help desk technicians.
• Knowledge of relevant server-side tools and technologies.
• Experience with network monitoring and management using automated solutions.
• Experience installing, configuring, and maintaining servers and desktops in an enterprise organization.
• Extensive experience with security related to network architecture and devices.
• Solid customer service and communication skills.