Network Analyst

$66,414 - $66,414/Yr

State of Florida - Tallahassee, FL

Full-time - Mid Level

Tallahassee, FL

Executive, Legislative, and Other General Government Support

About the position

The Network Analyst position at the Florida Division of Emergency Management is responsible for managing and supporting critical network communication systems essential for disaster response and recovery efforts. This role requires a broad skillset and adaptability to changing requirements in a fast-paced environment, ensuring efficient communication and security across the Division's local area network and ancillary networks throughout the state.

Responsibilities

• Assist with the management and administration of the network communication systems for the Division's local area network.
• Maintain network utility servers for monitoring and backup of network devices.
• Maintain accurate inventory of all network devices.
• Document and review network diagrams for accuracy.
• Configure access-layer network devices including wired and wireless.
• Assist with the management of network access and network access control utilities, including remote access.
• Assist in maintaining security and security procedures, including presenting training as required.
• Configure and utilize specialized network-specific software and hardware.
• Assist in the planning, implementation, operation, and maintenance of network systems that support the Division.
• Assist with analysis of network design to ensure efficient communications.
• Prepare system designs, reports, and recommendations for management.
• Assist in research of new network and security system technologies.
• Provide highest-level contact and problem resolution assistance to the Helpdesk service team and other staff.
• Act as liaison with customers and other support staff to assure accurate problem interpretation.
• Maintain communications with customers during the problem resolution process.

Requirements

• Four years of experience in computer systems analysis or in planning or designing distributed computer systems.
• Knowledge of networking principles, communications protocols, access methods, LAN and WAN architectures.
• Knowledge of Cisco switches, security appliances, and Cisco operating systems.
• Knowledge of Cisco wireless controllers and access points.
• Knowledge of VMware NSX and virtual networking.
• Knowledge of network monitoring tools and utilities, preferably Manage Engine products.
• Knowledge of Microsoft Server operating systems and Linux operating systems.
• Knowledge of Microsoft Active Directory and VMware virtual environments.
• Knowledge of network security management, access and authentication, physical security, data integrity, and business recovery.
• Demonstrated ability to isolate and resolve hardware and software problems.
• Demonstrated analytical and troubleshooting skills and knowledge of problem-solving techniques.

Nice-to-haves

• Preferred certification in Cisco technologies and/or security technologies.

Benefits

• Competitive salary of $66,414.48 per year.
• Opportunities for professional development and training.
• Supportive work environment focused on community resilience.