Leidos - Hampton, VA

posted 15 days ago

Full-time - Mid Level
Hampton, VA
Professional, Scientific, and Technical Services

About the position

The NSOC Systems Engineer will support the Advanced Battle Management System's Digital Infrastructure Network Manager program, focusing on logistics planning and execution for the Department of Air Force's modernization efforts. This role is critical in maintaining the functionality and access to network hosts, data, voice, and key mission systems, ensuring effective operations within a network-centric battle management framework.

Responsibilities

  • Receive and respond to service outages and events via trouble tickets from Tier II technicians or monitoring tools.
  • Conduct troubleshooting and develop responses to maintain access to network hosts, data, voice, and key mission systems.
  • Update assigned trouble tickets through resolution and coordinate with vendors or NSOC operations as necessary.
  • Interact with system administrators, network technicians, infrastructure technicians, application engineers, and vendors to identify and correct core problems.
  • Develop and document updates to NSOC Knowledge Management tools, scripts, policies, procedures, or automated responses.
  • Create artifacts supporting Information Assurance and Risk Management Framework (RMF) processes.

Requirements

  • BS degree with at least 4 years of prior relevant experience, or additional years of experience in lieu of degree.
  • Active and current Top Secret clearance with the ability to obtain and maintain TS/SCI clearance.
  • Experience troubleshooting RHEL and various platforms, software packages, and associated databases.
  • Familiarity with TCP/IP ports and protocols.
  • Experience in a Network Security Operations Center (NSOC), Network Operations Center (NOC), or Security Operations Center (SOC).
  • Experience developing and optimizing commercial application performance metrics in an IT Operations Management (ITOM) platform.

Nice-to-haves

  • Bachelor's degree in Computer Science, MIS, or a related technical field.
  • Experience with virtualized environments (VMware vSphere, ESXi).
  • Experience working with cloud computing and infrastructure security (AWS, Azure, etc.) to IL6.
  • RHEL administrator certification.
  • Experience with VoIP system configuration and troubleshooting.
  • Experience as a member of agile programs.

Benefits

  • Competitive salary based on experience and qualifications.
  • Opportunities for professional development and certifications.
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