Network Architect

Sunrise Systems - Richmond, VA

Full-time - Mid Level

Richmond, VA

Professional, Scientific, and Technical Services

About the position

The Network Architect role involves providing data networking solutions and oversight for legacy telecommunications services, including broadband internet circuits and cloud networking. The position requires extensive knowledge of data and network monitoring technologies and practices, as well as the ability to manage the lifecycle of data networking services from strategic planning to operations and financials. The role also includes performing assessments of voice and data networking technologies and managing customer escalations.

Responsibilities

• Provide data networking solutions and oversight for legacy telco services.
• Assist with the data networking services lifecycle from strategic planning to operations and financials.
• Specify business requirements for current and future wireless mobile and data networking services.
• Perform technology and operational assessments to manage the legacy portfolio and create future roadmaps.
• Manage general technology incidents and lead them to resolution.
• Respond to and resolve customer/agency escalations.

Requirements

• Extensive knowledge and experience with data and network monitoring technologies.
• Experience with broadband circuit management.
• Expertise in wireless mobile phone and data networking.
• Experience with wireless Intune MDM for device configuration.
• Understanding of best practices in service management, including contract and vendor management.

Nice-to-haves

• Experience in State/Agency environments.
• ITIL Foundations certification.
• Experience deploying and managing broadband circuits and wireless phone solutions.
• Experience in cloud networking.
• Familiarity with Thousand Eyes network monitoring tool.

Benefits

• Parking provided for contractors at the facility.