Disability Solutions - Plano, TX

posted 2 months ago

Full-time - Mid Level
Plano, TX
Administrative and Support Services

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Responsibilities

  • Provide technical implementation services to support the evolution and ongoing support of the AAA environment in response to projects, upgrades, service and feature enhancements, and remediation/break-fix services.
  • Work closely with Program and Project Managers and other support and service providers to ensure alignment with architectural standards and governance policies.
  • Interface directly with internal and external customers, suppliers, and various teams including Architecture, Product Engineering, and Operations.
  • Confirm that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks.
  • Contribute to the creation and selection of functional and non-functional product evaluation requirements within and across domains.
  • Review and develop software solutions to address manual and repeatable work or inefficient processes.
  • Mentor and assist Infrastructure resources on infrastructure service and application integration validation methods and tools.
  • Attend project meetings as needed and schedule changes with assigned engineers.
  • Represent change records on various calls and socialize changes with peer teams regionally.
  • Review test plans and results, assisting in driving to root cause analysis.
  • Create work orders and other requests to engage Blackbox and device, firewall, and IP services updates.

Requirements

  • Strong subject matter expertise across various enterprise identity authentication technologies including AAA (RADIUS/TACACS), 802.1X technologies (Wired/Wireless), RSA, and token-based systems.
  • Experience with Aruba ClearPass Policy Server or Cisco Identity Services Engine (ISE) is required.
  • Experience with Network Access Control (NAC) 802.1X for Wired and Wireless networks is required.
  • Experience with Remote Access (VPN posture) is preferred.
  • Experience with Secure Cloud Analytics (Stealthwatch) is preferred.
  • Experience working with SSL Certificate Authorities and certificate management.
  • Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and authorization protocols, cryptography, and application security.
  • Expert understanding of network protocols TCP/IP, HTTP, HTTPS, SSL, TLS, 802.1.X, etc.
  • Experience with testing and change validation, root cause analysis, risk mitigation, and security assessments.
  • Project Management and ITSM experience with Change Management and CAB processes and procedures.

Nice-to-haves

  • Experience with Clearpass, Stealthwatch, ISE, AAA, SPLUNK, Excel, MS Project, Load balancing, Captive portals, NA3RC, Network configuration.

Benefits

  • Competitive benefits to support physical, emotional, and financial well-being.
  • Opportunities for learning and growth.
  • Flexible working arrangements depending on the role.
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